Messaging Privacy Policy
Effective Date: [01/01/2025]
Trinova Health (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Trinova Health collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
- Choices and Controls
- To operate our business
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms [www.trinovahealth.com/terms] for additional information about the opt-out process.
To Whom We Disclose Your Information
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Data Transfer Policy
We have implemented the following measures to prevent unauthorized data sharing:
- Strict internal access controls to ensure only authorized personnel can access your data.
- Regular audits and monitoring of data handling processes.
- Data encryption during storage and transmission.
- Comprehensive staff training on data privacy and security protocols.
- Continuous review and improvement of our data protection measures.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
SMS
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to 813-551-1165 or Toll Free at 844-219-2139. You may also contact us directly at contact@trinovahealth.com.
